> For the complete documentation index, see [llms.txt](https://connect-13.gitbook.io/connect-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://connect-13.gitbook.io/connect-docs/support-and-faq/faqs/uplink-faqs.md).

# UPLINK FAQs

#### What is UPLINK?

UPLINK is an independent sales funnel platform that provides tools, services and systems for prospecting and client acquisition through social media, supported by AI agents.

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#### Is UPLINK part of the Connect Marketplace?

No. UPLINK is an **independent product** with its own platform, product and team. It is not a Connect Marketplace product or service and is not sold within the Connect product catalogue.

UPLINK makes its system available to the Connect community as a service.

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#### Is UPLINK connected to ONZA?

No. UPLINK has **no link to ONZA or its infrastructure**.

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#### How does UPLINK work?

UPLINK follows a simple funnel:

**Publish → Call → Qualify → Handoff**

Content is published with your personalized QR code or link. When a lead submits the form and agrees to be contacted, the AI agent contacts them, qualifies their interest and hands relevant contacts over to you with the conversation context.

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#### What do the AI agents do?

UPLINK AI agents can:

* Contact new leads within seconds of their enquiry
* Communicate in the lead's language
* Answer initial questions
* Separate genuine interest from general curiosity
* Book meetings into your calendar
* Hand qualified contacts over with the relevant conversation context

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#### Does the AI agent replace me?

No. The AI agent supports the repetitive and initial stages of the funnel.

You remain responsible for building trust, continuing meaningful conversations, making commercial decisions and closing or supporting the client.

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#### Can I control how the AI agent communicates?

Yes. You can define your **voice, tone, topics and limits** so the agent communicates according to the criteria you set.

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#### What is the Content Studio?

The Content Studio is a **smart content library** containing professionally designed creatives for products.

Content can be personalized with your own QR code and link. You can choose the network and publishing time or schedule content to publish automatically.

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#### What can I track in UPLINK?

The platform provides visibility into your funnel, including:

* Shares
* Clicks generated from those shares
* Leads
* Conversion rates at different stages of the funnel

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#### Does UPLINK work internationally?

UPLINK is designed as a global system for international markets. AI agents can communicate in different languages, although platform features and availability may vary by market.

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#### How much does UPLINK cost?

UPLINK costs **$199 per year + applicable taxes**.

This is equivalent to approximately **$16.58 per month** when calculated across the year.

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#### Are there different pricing plans?

No. There are no separate pricing tiers based on country, network or volume. The annual price provides access to the complete UPLINK platform and its included features.

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#### Does UPLINK guarantee leads, sales or income?

No. UPLINK does not guarantee leads, customers, sales, income, returns, yields or specific business results.

Results depend on how the platform is used, the market and the user's own commercial activity.

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#### Is UPLINK an investment or financial product?

No. UPLINK is not an investment, capital-raising scheme, crypto-asset product, trading or brokerage service, portfolio management service, financial advisory service, or regulated financial/fintech service.

It is a **software platform for prospecting and client acquisition through social media**.